As a life long cat lover and cat mum there really is no other job I'd rather do. I put my heart and soul into caring for your cats. I believe there is no greater joy than sharing your life with a pet.
I have been a professional cat sitter in Australia for 7 years and prior to that I provided my cat sitting services to many cats back home in Scotland. I have cared for many breeds such as Bengals, British Blue, Burmese, Burmillas, Orientals, Persians, Ragdolls, Russian Blues, Siamese, Sphynx and Tonkinese to name a few!
I understand it can be a daunting prospect leaving your treasured pets in the care of a complete stranger and as a cat owner myself I have battled this process many times. Your trust means everything to me and it is not something I take lightly. That is why I strive to offer the level of service that I would expect when leaving my cat in someone else's care.
I have been vegan for over 30 years and I dedicate my life to caring for animals in every way that I can.
Donna-Marie 💜
Every new client will be guaranteed a complimentary meet and greet. What this means is that when you enquire about a booking I will get in touch with you to schedule a time to meet at your home so that I can meet you and your wonderful pet(s).
It’s a perfect opportunity to meet you all and for you to show me any favourite toys, sleeping spots plus where you keep litter trays & food etc and provide any keys. I will happily answer any questions and discuss any concerns you may have. I am also happy to provide you with evidence of my police check during this time.
I recommend having a spare set of keys handy. If you are happy during the meet & greet and feel that we are going to be a great match then I will be happy to take your keys there on the day. I often hold onto keys for those of you who use my at home cat sitting services regularly. Your keys will be labelled safely and stored securely. If you do not or cannot supply keys then I suggest a lock box/key safe which can be purchased from hardware stores. This will allow me to safely access your keys and return them to you without incurring additional fees.*
I have a lock box/key safe at my property which you are welcome to drop your keys into at your convenience.
*Please refer to price list.
Daily in home cat sitting services while you're at work or away.
AM visit or PM visit - please specify when booking.
(AM visits are anywhere between 8-12)
(PM visits are anywhere in between 12-5)
Lots of playtime, litter scooped/changed, bowls cleaned & refilled, pics & vids taken for your daily updates. This is my most popular cat sitting service.
If bookings fall on a public holiday a $20 surcharge will also be applied.
If you have more than 2 cats please contact me for prices.
*This will increase to $36 from 1st September 2025
1 x AM visit & 1 x PM visit.
(AM visits are anywhere between 8-12)
(PM visits are anywhere in between 12-5)
Lots of playtime, litter scooped/changed, bowls cleaned & refilled, pics & vids taken for your cat sitting daily update.
If bookings fall on a public holiday a $40 surcharge will also be applied.
This service is not available over Christmas/New Year/Public Holidays.
If you have more than 2 cats please contact me for prices.
*This will increase to $72 from 1st September 2025
Last minute booking for cat sitting on the same day.
Keys must be dropped off prior to sit commencing.
Sit will be conducted within business hours.
A surcharge of $20 will be applied if requested on a public holiday.
Additional charges & services.
A surcharge of $20.00 will be applied to every cat sitting visit which falls on a public holiday.
If you have booked in for 2 visits a day there will be a $40.00 surcharge.
This is an additional fee on top of the regular booking price.
Any keys collected will incur a $15 charge each time I am required to collect keys prior to a visit commencing.
Any keys which cannot be left behind securely on the last visit will incur a $15 charge each time I am required to return them.
Collection of reasonable sized parcels from local post offices.
Any additional cat litter, poo bags, cat food etc that needs to be purchased while you are away will be charged a shopping fee.
This fee is charged on top of the cost of the goods purchased on your behalf.
Please ensure all your pets needs are organised before your cat care booking commences.
You are responsible for all costs if veterinarian services or emergency vet services are required.
Time incurred will be billed as per cat sitting rate.
You are responsible for all costs if a locksmith or tradesperson is required.
Time incurred will be billed as per cat sitting rate.
If you would like your front and /or back garden watered please let me know and we can discuss. Price depends on size and frequency.
Please reach me at richmondcatcare@gmail.com if you cannot find an answer to your question.
Meet & greets are complimentary.
Meet & Greets take place at your home at a time that is convenient for you.
It’s a great opportunity to meet you all and for you to show me any fave toys, sleeping spots plus where you keep litter trays & food and provide any keys. I will happily answer any questions you may have.
You can either send an email or fill out the contact us form. Simply tell me what dates and services you would like and I will get back to you ASAP. Existing customers who already have my details can contact me personally with booking requests.
My bank details are supplied to you when we have confirmed a booking.
Full payment is required before booking commences.
I offer a 30 minute service. Quite often when time allows I stay longer but this cannot always be guaranteed. Visits may be shorter if your cats are shy, nervous or prefer to be left alone to do their own thing. If you would like a longer visit please get in touch to discuss your requirements as I'm always keen to find ways to keep your kitties happy.
AM visits are carried out between 8-12 and PM visits are carried out between 12-5.
As I look after many cats in a day I cannot guarantee a specific time.
Visits can be any time depending on where I am in my schedule for the day.
Visits may also be moved to earlier in the day during extreme weather or to fit around meet & greets.
If you have specific needs please let me know.
This is not a service I offer. My priority is making sure your cats are well cared for and as comfortable as they can be. I take this responsibility very seriously. Visiting them every second day will not only cause them anxiety but it will also keep me awake at night with worry! You may wish to find another pet sitter who offers this service.
Yes, I do long term bookings and am happy to tailor make a schedule that fits your pets needs.
No, I do not offer any discounts.
This is not a service I offer.
This is not a service I offer. Cats are my passion!
Yes! I have many regular customers who have kindly given me a spare set of keys. This helps to streamline future bookings. All keys held are marked with a label (no address or surname!) and securely locked.
No problem! There is a key safe lock box at my property that you can pop your keys into at your convenience so I can access them for the cat sit. Let me know so that I can provide you with the location and code.
It is imperative that you supply me with your vets details in the Cat Care Agreement and that your cat carriers are available to me when I visit. If anything should happen to your pet while in my care I will contact you immediately to discuss. You must let me know about any health issues your cat/s have prior to making a booking.
Please contact me and let me know how many cats you have and if you'd like one visit per day or two visits per day or a mixture of both.
I do not have employees. I am the sole owner and operator. This means I can offer a personal service for you as it will always be me that will be visiting your cats and I can build a connection with both them and you. However, as I work alone I can only take on so many cat visits per day and I have to stop accepting bookings once my calendar is full.
If you have dates you'd like to enquire about or book please don't hesitate to get in touch.
The Cat Care Agreement is for you to fill out your vet details, emergency contact details, all details about your cats and ensures you are aware of any additional costs that are detailed here on my website.
The Cat Care Agreement is available on my website to download. I encourage you to download and fill it out prior to our meet & greet taking place. I will also bring copies to the meet & greet incase you have not filled a copy out.
Richmond Cat Care makes no claim to being a vet, but can give oral medication ONLY if it is suitable to be ground up and mixed through wet food. Over the years, I've found that pet visits have often become very stressful with direct mouth administration. Many owners struggle with this task, but it is extra difficult for someone that the cat does not know and can be very stressful for them.
(Sorry, I am not equipped to administer injections.)
However you would like! Let me know if you prefer SMS, WhatsApp, Signal, Telegram, Email... you name it! Let me know what you prefer and also how frequently you would like an update.
If you are going overseas then I recommend WhatsApp to avoid roaming charges.
Yes! I work 365 days a year. Please be aware that Christmas, New Year, Easter and Public Holidays are peak times and they book up very fast so I advise booking early to avoid disappointment.
Please also note that all public holidays are subject to a public holiday surcharge.
Please refer to our Cancellations/Refunds/Other Policies page.
I would love to help with any questions you might have so please feel free to send me an email or fill out the contact form and I will be in touch ASAP.
Our Cat Care Agreement is available for you to download and complete. I will also bring copies to the meet & greet.
Once filled out and signed you will be emailed a copy for your records.
I reserve the right to implement changes to this website at any given time.
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | 08:00 am – 05:00 pm | |
Sun | 08:00 am – 05:00 pm |
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